Your Security and Privacy

Style Diva is totally committed to protecting the privacy of our site visitors and customers. Style Diva will not disclose any information to third parties except where it is a necessary part of providing a service to you; for example, arranging for an item to be sent to you.

When you shop with Style Diva, you will be asked for certain information such as your email address, name and address to make sure that your order and delivery go smoothly.

Data Protection Act

Style Diva is the owner of this website and the data controller of your personal data (as defined in the Data Protection Act 1998). Style Diva is notified with the UK Information Commissioner’s Office under registration number ZC015162 and is regulated by the ICO. If you have any complaints about our security or handling of your personal data, you can contact the ICO at http://www.ico.org.uk/concerns. Style Diva would however appreciate the chance to deal with your concerns before you approach the ICO. Style Diva is an online retail company selling fashion, accessesories, beauty and lifestyle products.

What information is collected?

Information collected from you is to assist your purchase and to allow Style Diva to provide and suggest products that might interest you. To do this, personal information may be collected from you in the following ways:

  • Information that you voluntarily provide to Style Diva
  • Details of transactions you carry out through the Style Diva website and of the fulfilment of your orders
  • Details of your visits to the Style Diva website and the resources that you access
  • Communications between Style Diva and the customer
  • Marketing, newsletters, competitons sign up by the customer (Customers can unsubscribe at any time)

Accounts and Account Removal

Style Diva only keeps your information for as long as needed and if you decide to remain a customer, and want to keep access to your account and previous orders. If a customer account is not used for a long time, Style Diva will confirm this with you before deleting.

When you register for an account, you have access to the following:

  • Orders Placed
  • Addresses
  • Payment Methods
  • Account Details and a reset password option (if you don’t remember your password, this can be reset at the login page)
  • Downloads, only used for certain products if applicable
  • Waitlist for product out of stock and you wish to be notified
  • Wishlist for your favourite items that you can share on social media
  • Pricetracker to notify you if prices go down.

You have also the right to request removal of your account. You can request this at the Style Diva Account Removal Request form.

Newsletter and marketing material

Style Diva wants to make sure that you are only contacted if subscribed. Ticking the box to opt-in within your account or adding your email address to the newsletter request form will mean that you are signed up to receive marketing emails. However, if you do change your mind and decide that you do not wish to receive newsletters, details of new product launches or offers, you can unsubscribe by clicking on the ‘unsubscribe’ link at the bottom of any marketing emails you receive.

Age Restrictions under 18

Creating an account for those under 18 years of age is restricted and those accounts will be removed from Style Diva.

Secure payments

Style Diva uses third-party payment processor PayPal to handle this information securely. None of your card information is stored anywhere on this site or Style Diva. Any information you hand over reaches Style Diva fully encrypted through an SSL – a special security layer added to your account and checkout pages. You can see when you’re on a secure page, because the address in your browser will begin with https instead of http.

Cookies

Cookies are small pieces of information in the form of text files that are sent to your browser to the Style Diva web server and are stored on your computer. Cookies are used by many websites and can do several things; e.g. remembering your preferences, recording what you have put in your shopping basket and counting the number of people looking at a website. Overall, cookies help to provide you with a better website, by enabling Style Diva to monitor which pages you find useful and which you do not.

Types of Cookies

Website functionality cookies (necessary cookies) – These simply enable you to browse the Style Diva website and the use of all necessary functions; e.g. search for products, add & save items to your bag or use Account pages. These cookies are necessary for core functionality that includes security and network management.

Analytic cookies – These help measure how the people are using the site, and this information is used to help identify areas where Style Diva can improve.

Marketing cookies – These are used when you visit the website via emails or via other websites and give visibility of how you found the Style Diva web site.

Targeting cookies – Style Diva sometimes runs online advertising campaigns that you might be interested in. Targeting cookies can help to deliver that message to you.

If you wish, you can set up your computer so that it rejects cookies and you will find instructions on how to do this at www.allaboutcookies.org. Please note that in doing so, in common with other online shopping sites, this may impact some of the functionality of the Style Diva website and your shopping experience.

By using the Style Diva site, you consent to the privacy policy and the use of cookies.

Links to third party sites

Style Diva may provide links to third party websites from time to time that might be of interest to you. This may be through the Blog or Latest News section of the Style Diva website or through social media channels. Style Diva does not control nor vet these websites. Style Diva advises you to read the Privacy Policy applicable to each third-party site you visit, and Style Diva will not accept any responsibility for or liability in respect of either the contents or your use of these third-party sites.

Social networks

Style Diva shares links with social networks such as Facebook, X, Instagram and Pinterest. If you click on these features, the company providing them may collect your IP address, which page you are visiting on the Style Diva site and may place cookies when you are connected into their services. Your interactions with these features are governed by the privacy policy of the company providing it. For more information on the cookies used by these websites, you can refer to their specific privacy statements listed.

Changes to the Style Diva privacy policy

Please note that Style Diva might update or change the privacy policy from time to time to conform to changes in the law or for other reason. Style Diva reserves the right to do so without your consent, and such revised policy will be applicable to any of your information that you provide to us, whether before or after such change in this privacy policy.

This statement will be updated should there by any changes to this policy.